Help Center & Knowledge Base
Frequently Asked Questions & Troubleshooting
Find answers to common questions about saving videos, extracting audio, mobile workflows on iPhone & Android, resolving errors, and copyright compliance.
General & Usage
- Yes, TeraSaver is free to use with no hidden charges and no paid subscription tiers.
- No. TeraSaver operates entirely within your web browser. You do not need to register, provide an email address, or install any software, browser extensions, or third-party APKs.
- TeraSaver currently supports TeraBox, TikTok (without watermark), YouTube (video and audio), Instagram (Reels, Stories, and posts), Facebook (Watch and Reels), Twitter/X, Reddit (with audio), Pinterest, and universal MP3 audio extraction.
Is TeraSaver completely free to use?
Do I need to create an account or install software?
Which platforms and video sites are supported?
Device & Browser Compatibility
- Open TeraSaver in Safari on iOS, paste your video link, and tap download. Safari will prompt you to download the MP4 file. Once downloaded, open the 'Files' app, navigate to 'Downloads', tap the video, and choose Share → 'Save Video' to move it directly into your Apple Photos Camera Roll.
- Open Chrome or Samsung Internet on Android, paste the video link, and tap download. The file will be saved directly into your device's default 'Downloads' folder and will immediately appear in Google Photos or your Gallery app.
- Yes. TeraSaver works smoothly on all desktop browsers including Google Chrome, Apple Safari, Microsoft Edge, Mozilla Firefox, and Brave.
How do I save videos on an iPhone or iPad (iOS)?
How do I save videos on an Android phone or tablet?
Does TeraSaver work on Windows PC and Mac?
Troubleshooting & Error Messages
- This error usually occurs if: (1) The video is set to private, friends-only, or requires a login to view; (2) The original creator has removed or unshared the video; (3) The share link has expired on the host platform; or (4) The host platform is enforcing a regional block.
- Mobile browsers (especially iOS Safari and mobile Chrome) sometimes default to streaming MP4 files in the native player. To save the file directly: tap the Share button in the browser toolbar and choose 'Save to Files' or 'Download Video', or long-press the download link and choose 'Download Linked File'.
- Ensure that you paste one complete URL per line (up to 20 links) and that each link begins with https://. Verify that none of the links are password-protected or expired.
Why do I see 'This video could not be processed'?
Why does the download button open a video player instead of saving the file?
Why are my TeraBox bulk links not resolving?
Privacy, Security & Copyright
- No. TeraSaver acts strictly as a real-time link resolver. Our servers extract the direct media stream from official third-party CDN endpoints and deliver it to your browser. We never store, cache, or host video files on our infrastructure.
- Yes. We do not require account credentials, do not ask for credit card numbers, and never distribute bundled software or malware. All connections are encrypted via HTTPS.
- TeraSaver respects copyright laws. Users may only download content they own, have created, or have explicit permission to save. Copyright holders can submit takedown notices to dmca@terasaver.pro, which are processed within 24 to 48 business hours.
Does TeraSaver store or host downloaded files?
Is it safe to use TeraSaver?
What is TeraSaver's copyright and DMCA policy?
Still Have a Question?
Can't find what you're looking for? Reach out to our team directly and we'll be glad to assist you.